Refund policy
Due to the current Covid-19 pandemic refunds & exchanges will not be allowed.
Damages and issues
Please inspect your order upon receiving and contact us at info@lolitaperry.com within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Due to the current Covid-19 pandemic no exchanges will not be allowed.
Refunds
Due to the current Covid-19 pandemic refunds will not be allowed.
Damages and issues
Please inspect your order upon receiving and contact us at info@lolitaperry.com within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Due to the current Covid-19 pandemic no exchanges will not be allowed.
Refunds
Due to the current Covid-19 pandemic refunds will not be allowed.
